Customer Reviews

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We purchased a used 2013 Ford Fusion for our Grandson and his bride. I was there to co-sign with him to start his credit history. Less than a month after purchase, the car's battery starting going bad. I took it in for service as I am retired and grandson had to work. Jason Hamm was my salesman back in 2013 when I purchased a new 2013 F150. That's who we were lucky enough to have assist us in this purchase. Told him what was happening when he saw me there and he spoke with a few folks. When it came time to pay for the new battery and service for finding problem and installing, ZERO was due. This is why I took my grandson there and tell family and friends also. By the way, my son went Chevy on me, trying to get all my grandsons back to FORD like me!!! Thanks Jason!!!
May 9 2016
Reviewed by Wilton Hollingsworth
Great Service!
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Best auto service department in Goldsboro! Friendly and helpful sales people and office staff. We are speakin' Deacon at our house!
Mar 7 2016
Reviewed by 247geeks
Trustworthy Dealership
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I do not do online review, but this one is in order. By far the best dealership I have ever been to. The leadership here really does care. If anyone ever gives you bad service always ask for the manager. Because they do care. I have been through some tough spots with this dealer with cars, and in the end after 3 cars and many trips to the repair shop over the years they are a stand up business. Most places would show you the door, but not here. They do whatever they possible can to help. Seriously like family. All I can say is thank you deacon jones for all you have done for me. You are actually a place I feel I can trust in the auto business that is hard to find.
Mar 7 2016
Reviewed by Jennifer Soza
Great Sales rep
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We we're pleased with the warm and business like environment. Shane B was great and sharing vehicle information. We purchased two Lincolns that day. We also like the service we received.
Mar 7 2016
Reviewed by Dennis Hill
Tim Murray did a great job
Tim Murray did a great job in my purchase. He was a gentleman and professional and went out of his way to make my sales experience a pleasant one. He even went to the detail shop and helped them finish getting my car ready. He's top notch in my book and I will recommend people ask for him when making a purchase at Deacon-Jones. Rudy Casey
Jan 20 2015
Reviewed by Rudy Casey
Internet Sales
I recently bought a used vehicle, a 2010 F250, from the Ford dealership in Goldsboro working with Shane Bjorling and then Terry Wooten who arranged financing. Buying solely based on pictures and working with sales is difficult and scary. Shane made sure I knew everything about the truck sending numerous pictures so there would be no surprises when it was delivered to me in northern WI (1100+ miles away). A friend picked the truck up for me and they picked him up at the airport, and were very helpful in getting him on his way back to WI with my truck. This sale was actually "better than going to the dealership" because of Shane and Terry. They did a great job of getting the deal done and making sure I was happy and knew what I was buying without ever seeing it at the store. It's a great truck and I'd recommend working with these guys to anyone! Thank you both for everything!
Jan 20 2015
Reviewed by Greg Schauer
Happy Customer!!!
Stopped in to the Goldsboro Showroom on Hwy 70 after a "confusing experience" with another dealer (drove 3 hrs to view a car they had and it wasn't even clean!! And they knew we were on the way!!!)..... Walked in Deacon Jones - was met with many smiling faces.... Abigail Summers assisted us in the purchase of a 2012 Ford Mustang.... Owner of dealership sat and talked - laughed - shared life experiences with his Dad and the car dealership..... Great Experience - will return for future vehicles... They have everything!!!! Thank you so much for a rewarding experience!!!
Jan 20 2015
Reviewed by Cindy
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Sales: (800) 921-7994  
Service: (919) 736-3387